TrackMyFlat
Sign in

Delete your data

You can remove your TrackMyFlat account and personal data at any time.

Residents

  1. Sign in and open the Profile tab.
  2. Tap Delete account.
  3. Confirm. Your profile, contact details and login are removed.

Vendors

  1. Sign in and open Account settings from the header menu.
  2. Scroll to Delete account and confirm.
  3. Any active subscription is cancelled. Deletion is blocked while you have jobs in progress — close or hand those back first.

By email

Write to support@trackmyflat.com from your registered email address with the subject “Delete my data”. Include your apartment name and flat number so we can identify the records. We complete verified requests within 30 days.

WhatsApp messaging

To stop WhatsApp messages without deleting your account, reply STOP to the TrackMyFlat business number or ask your committee to switch your number off in the WhatsApp tab. Your stored message history is deleted along with your account.

What is kept

Financial entries such as invoices, receipts and ledger postings remain in your apartment's accounts in anonymised form, because the society is legally required to keep complete books. Everything that identifies you personally is removed.